Privacy Policy PressPass

Last revision: 03-Aug-21

Introduction

PressPass is a micro-surveys and identity service operated by Narratiive Audience Measurement Pty Ltd (“us”, “we”, “our” and related group companies or affiliates) and offered to publishers, enabling them to engage in a value exchange relationship with you, by granting time-based access to selected premium content, for information provided with explicit consent.

This policy describes the data and information practices adopted to support PressPass and its functionalities, reiterating our commitment on protecting user privacy, providing disclosure on the information collected and how it is used, along with resources for its management. Customers using PressPass cover their respective use, management and disclosure of information in their own policies.

Narratiive acts in compliance with regional privacy laws and configures as a Joint Controller and Data Processor under the definitions of the Data Protection Act 2018 or applicable legislations that supersede or replace it.

The terms covered in this policy will be reviewed from time to time in order to reflect new legal and technical requirements to meet industry standards.

Continued use of PressPass and its components characterizes acceptance of the updated terms, and being so, we encourage you to revisit it periodically. You can contact us in case of any questions at privacy@narratiive.com.

Use by clients

We ask each of our clients to abide by all applicable laws, rules and regulations, as we promise our clients that we will do ourselves. We also recommend that each client obtains all necessary consent from visitors to its websites and apps, making available online a privacy policy that provides each visitor with notice of its data collection and use practices (including the client’s use of PressPass), and linking to this policy as well.

Collected information

PressPass uses wide commonly adopted technologies to collect and process information.

Pixels and Web beacons

JavaScript code lines and snippets, transparent images or iFrames.

Probabilistic identifiers

Method of device identification based on the conjunction of certain characteristics – such as IP address hashes and screen resolution – that can reasonably be inferred as unique in an aggregation.

Cookies

Small text files that receive and store strings of characters coming from computers, phones, tablets and other connected devices to identify specific internet browsers.

Non-cookie-based identifiers

Other types of identifiers, such as the ones stored on web browsers cache, local storage and identifiers associated with specific devices.

Surveys

Online forms made available to you, once accessing specific pages on websites with PressPass enabled by the respective publisher or site owner.

Hashed identifiers

Result of processes that convert identifiable information such as email addresses and phone numbers, into an encrypted, anonymized, non-reversible version of it.

Emails and phone numbers

Information provided with additional request for permission and consent through web forms with clickwraps (unticked checkboxes or buttons).

Use of information

We use the information you provide to us and based on your choices, to:

Provide measurement and analytical services
Conduct customer feedback, product research and development
Report cross-device activity
Perform audience profiling, data modelling and aggregation
Authenticate users to simplify their online activities
Support personalized advertising
Power access to content
Confirm consent and allow parties to communicate with you
Run commercial surveys and consolidate insights for brands

Processing and storage of information

To enable the value exchange with publishers and provide an alternative to access selected premium content, PressPass needs to process and store information about you and your devices.

Processing and storage of information happen in accordance with industry wide and local regulations such as GDPR, CCPA and POPIA.

The types of information collected are dependent on permissions and consent given by you and how you interact with the environments (sites, apps) where PressPass is implemented.

Online activity and content browsing information
PressPass sign-up and sign-in information
Device, Browser and Operational System information
Consent, Opt in and Opt out information
Identifiers information (refer to Collected information)
Survey responses information
Connection type and ISP information

Information sharing

PressPass stands for drastic improvements on industry standards in privacy and consent, therefore information sharing only happens with other parties that have a clear established relationship with the user:

Publishers

Entities who own sites and apps where you have demonstrated, consented and interacted with PressPass.

Brands, Advertisers and Marketers

Entities who commissioned commercial surveys through PressPass.

Advertising and Marketing Technology providers

Third parties operating with expressed authorization from publishers such as Ad Servers, Data Management Platforms (DMPs), Customer Data Platforms (CDPs), Demand Side Platforms (DSPs), Supply Side Platforms (SSPs), Ad Networks, Email Marketing, Customer Relationship Management (CRM) platforms, Web Analytics platforms and other similar technologies.

Other Technology providers

Third parties operating with expressed authorization from publishers such as hosting, infrastructure, Content Management Systems (CMSs) and other similar technologies.

We may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of our business and/or the business of our subsidiaries or to:

  1. conform to legal requirements or comply with legal process served on us
  2. protect and defend our rights and property
  3. enforce our agreements with you
  4. act in urgent circumstances to protect personal safety or the public 

Information transfer

Information collected by us and our partners may be stored and processed in countries different to its origin following the applicable items of this policy.

These transfers help to improve the quality of our services and do not differ on the protection levels offered to your information, as we use standard contract clauses globally. It is important to note though, that information transmission using the internet still offers risks, therefore by the terms on this policy, you acknowledge and agree that incidents resulting in unauthorized use or handling of your information, shall not be deemed our responsibility beyond the extent we are required to accept by applicable law.

Personal Identifiable Information (PII)

Personal Identifiable Information or Personally Identifiable Information (PII), are information that permits identification of an individual to whom it applies or is reasonably inferred to apply. Names, addresses and phone numbers are examples of Personal Identifiable Information.

Whenever PressPass is presented to you, it also gives you the option to provide or not your Personal Identifiable Information, along with the purpose for which it will be used and parties to whom it might be disclosed.

We also provide the means to change your choices regarding PII at any time, by visiting https://www.mypresspassdata.com and logging in with your existing PressPass credentials.

Narratiive partners to whom you consent to share Personal Identifiable Information, must comply with the terms of this policy and are responsible for the governance of the information under their Privacy Policy, as well to applicable laws and regulations.

Data retention period

We will retain your information for no more than 2 years, specifically to fulfil the purposes outlined in this policy (refer to “Use of information”) unless a longer retention period is required or allowed by the applicable legislation.

Opt out and Right to be forgotten (RTBF)

PressPass provides a dedicated interface where you can access, verify and manage their information. Access https://www.mypresspassdata.com with your existing PressPass credentials to update your choices any time.

The changes made will be reflected on browsers and devices where you interacted with PressPass. Please also be aware that by changing your data and information configurations, your experience on the websites and apps you access might be affected in the following ways:

Loss of unobstructed access to certain contents and pages
Less relevant or customized advertising to your preferences

Your rights under Data regulations

In compliance to existing Data regulations present in several countries, you have certain rights pertaining your information, in particular if the terms of GDPR, CCPA or POPIA apply to you as a Data Subject.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. 
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to portability. You have the right to be provided with the information we have on you in a structured and commonly used format.
  • The right to withdraw consent. You have the right to withdraw your consent at any time, where we previously relied on your consent.

If you are unable to perform these actions by yourself, please contact us to assist you at privacy@narratiive.com. Please note that we may ask you to verify your identity before responding to such requests.

Special Data Subjects

PressPass use is not intended for children or individuals under the age of 18. We do not knowingly solicit, collect, process or store personal data from children or individuals under the age of 18.

If you believe that we have received information from children or individuals under the age of 18 without consent, notify us at privacy@narratiive.com so we can investigate the claim and use reasonable efforts to remove the information from our platform and systems.

Policy changes and Contact

The terms covered in this policy will be reviewed from time to time in order to reflect new legal and technical requirements to meet Industry standards.

Continued use of PressPass and its components characterizes acceptance of the updated terms, and being so, we encourage you to revisit it periodically. You can contact us in case of any questions at privacy@narratiive.com.

Please note the Last revision date information located at the top of this page for reference.

Contacting us

If you wish to know more about privacy and PressPass, you can contact us using the below channels:

  • General enquiries: info@narratiive.com 
  • Privacy enquiries: privacy@narratiive.com
  • Data Protection Officer: dpo@narratiive.com
  • Postal Mail: GPO Box 4434, Melbourne, Victoria 3000