Updating Your Billing Details
Team admins can update both the billing details (e.g. contact details) and payment methods used for their team's Narratiive subscription.
Updating billing details
- Visit the dashboard home page and log in if necessary.
- Select the icon representing your profile (the icon at the top right of the page).
- Select Settings.
- Select the Billing Detail card.
- Update the billing and contact details.
- Select Update.
The updated billing details will be reflected on future invoices.
Updating payment method
- Visit the dashboard home page and log in if necessary.
- Select the icon representing your profile (the icon at the top right of the page).
- Select Settings.
- Select the Payment Method card.
- To change the card in use, select Use Another Card.
- Update the card details.
- Select Update Card.
The new card details will be used for future renewals.
ℹ️ Keep in mind
- Teams on Enterprise and other custom plans should contact their account manager to update their billing and payment details.
- Please don't share credit card details via chat or email. If you need to update your credit card details we'll provide you a link where you can updates these privately and securely.
Last reviewed: 27 Feb 2019 (AP)
Last updated: 27 Feb 2019 (AP)